Shipping Policy

Order Processing and Delivery Schedule:

GetCartsOnline is pleased to serve you at its best. Our team will start processing your order as soon as you place it on our website. Please take note of the following schedule to assist you in making your purchase:

Order Cutoff Time: 12:00 PM (GMT: 08:00) Pacific Standard Time
Order Handling Time: 2-4 Days Business days 
Transit Time: 6-8 Days Business days
Total Delivery Time: 8-12 Business days

Order Confirmation:

You will receive an email via support@getcartsonline.com with your order number and details as soon as your order is placed.

As soon as your product ships, you will obtain a shipping confirmation email with a tracking number.

We will feel the pleasure of acknowledging you via email as soon as your order is delivered.

Delivery Service Providers:

To guarantee prompt and secure delivery, we collaborate with FedEx and DHL. Shipping is always free on orders placed with GetCartsOnline.

Free Shipping:

We are offering free shipping across the USA.

Delivery Time:

You will receive an email notification with your product’s shipping and tracking ID. Free shipping will take approximately 2-4 business days to handling and further 6-8 business days in transit.

Locations of Shipping:

Due to carrier constraints, we only ship within the United States, excluding P.O. boxes, APOs, FPOs, DPOs.

Packages Lost:

If you haven’t received your product despite being marked as delivered, kindly check the shipping address.

Examine every spot in your home that could be used for delivery.
Ask neighbors or family members if they accept the package.
To begin a claim, provide your tracking number to the courier.
If your package is reported misplaced, please get in touch with us right away via email at support@getcartsonline.com and include your order number.
Depending on your desire, we will either reship your product or issue a refund.

Contact us:
Please contact our customer service with any inquiries or needs.

Business  Name: GetCartsOnline
Email: support@getcartsonline.com
Phone: +1(520)683-1144
Address: 37-15 73 Rd Street Suite 210 Jackson Heights, NY 11372, United States.
Operating Hours: Monday to Friday | 09:00am – 05:00pm (EST)

We appreciate you selecting GetCartsOnline. We are eager to assist you.