GetCartsOnline Payment Policy accept payment methods, security measures, when charges occur, and how to contact billing for billing disputes or chargebacks.
We accept a range of payment methods to make checkout simple and safe. Choose from major credit card networks (Visa, Mastercard, American Express), PayPal, and Apple/Google Pay where available. Customer card data is processed by trusted gateways. We currently use Stripe and PayPal and card numbers are never stored on our servers.
For your protection GetCartsOnline use SSL on all checkout pages and work with PCI-compliant processors to ensure secure payment handling. You may see an authorization hold at checkout; final charges typically occur when your order ships. For preorders or made-to-order items you may be charged at the time of purchase. Product pages will clearly state the charge timing.
If a payment is declined, please confirm card details, billing address, and contact your bank. For disputes or chargebacks, contact billing support as soon as possible at support@getcartsonline.com or call +1 (520) 683-1144 (Mon–Fri, 09:00–17:00 EST). Including your order number and a brief description speeds resolution.
Need a receipt or have a billing question? Click Contact billing support and we’ll help.